FAQs | Australia
- USA
- Australia
- México y LATAM · coming soon
- ADP payouts
Is their a New Agent Starter Kit?
We have a New Agent Welcome Letter for all agents – New Agent Quick Start Tab.
Also make sure to follow us on Social Media.
What is the difference between Archer & Evolution Travel?
Archer Travel Service, Inc. and Evolution Enterprises work together to build the Archer Evolution Independent Travel Agent program for you all!
Archer travel is your host agency and handles all things travel! (Travel Trainings, suppliers, commissions, travel cafe website, travel booking help, personalized travel website, etc..)
Evolution Enterprises handles membership payment, Evo rewards, Team Building and myevolutiontravel.com website. You can reach evolution through your Blue Chat Bubble in your backoffice!
You are your own independent contractor through Archer Travel as your host agency for all things travel.
As for all things team building, evolution can help you with!
Both company’s do work together for this opportunity!
How do I change information in my evolution profile?
Please click on the Blue Chat in the Backoffice and submit your request in chat. It can take up to 2 days for response.
What do all Bookings require?
All Bookings require a Credit Card Authorization Form to be completed and kept on File in a secure place.
Where can I find the Credit Card Authorization Form?
You can find the Credit Card Authorization form on the Credit Card Authorization Tab of your Travel Cafe website
All Bookings require a Credit Card Authorization Form to be completed and kept on File in a secure place.
How do Commissions work?
For Frequently asked Commission Questions… Please click on the Commissions Tab on the Travel Cafe website.
How do I register for a Supplier (Travel Agent Portal)?
Please go to the Suppliers – Suppliers by Country – Click Australia.
Can I Invoice my Clients?
Yes, you can invoice your client directly by downloading the form located in the Travel Cafe under EVO Agent Forms/Invoice Template (this is in an Excel format). If you do not have access to excel, you can use invoice forms from the internet. Do a web search for “business invoice” and several forms will come up for your use or you can make your own.
How do I make an Itinerary / Quote for my client?
Itineraries can usually be found when making a booking on a Supplier Websites. There are two parts to a quote / itinerary. There is an agent and client copy. Agent copies include the commission information, make sure to keep this copy only for yourself. Do not send this information to the client. Please send the client copy to the client.
Extra Travel Agent trainings?
Yes, FREE Weekly Live Trainings, Supplier Trainings, Deals, Live Q&A are held on the Evolution Travel Cafe Facebook Page.
You can all trainings on our Trainings Tab of the Travel Cafe website.
Are flights Commissionable?
Flights are non-Commissionable. You can add a service fee when booking flights if you would like to do so. This would be a separate fee from the actual airline ticket.
Come Air Consolidators offer Commission.
I need help with a booking, who can I contact?
- Upline
- Archer Travel UK or USA Offices
For your first booking we ask that you are either walked through the booking with your upline that is an experienced travel agent or you call Archer Travel and one of our Travel Agents would be happy to assist you. Don’t do your first booking alone.
I need help managing a booking already started. Who should I contact?
Please call the travel supplier you booked with.
How do I cancel my Travel Agent Account / Membership?
Login to your Backoffice and Click the Account Tab and Click Cancel Account.
Updated March 28, 2025 · Content managed in WordPress