Vax Vacation Access: Security Protocols for Login

To protect your Vax Vacation Access Accounts and Advisors, VAX is implementing enhanced security protocols on Wednesday July 30th.
Two changes will impact agents:

  • Advisor credentials will automatically lock if an advisor does not log into VAX within 90 days. Advisors will be directed to their Site Manager if they do not login within 90 days: evosupplierhelp@archertravel.com to have their access unlocked. Site Managers can unlock an advisor’s account if they become locked. 
  • Advisor passwords will need to be a minimum of 12 characters long. Advisors will see this change the next time their password expires or if they reset their password.