Notice of Fraudsters Pretending to be ALGVacations Reps

Dear Travel Advisors,

ALG Vacations® recently received several reports that fraudsters are contacting travel advisors and falsely identifying themselves as ALG Vacations® representatives. These callers are requesting payment information in exchange for alleged discounts or special offers.

We have found no evidence of a security breach within our systems and want to ensure all travel advisors remain vigilant.

If you receive a call requesting payment information and are unsure of its legitimacy:

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Do not provide any information.

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Contact our team directly by calling 1-866-ALG-DESK to verify the request.

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Consider changing passwords associated with your agency email accounts and for VAX VacationAccess.

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Confirm that VAX access by former employees has been fully removed by your agency’s site administrator.
We invite you to you visit our Self-Help library and see our series of helpful guides and videos on fraud protection.

Protecting our travel advisor partners is a top priority. Thank you for helping keep our advisor community secure.