NCL Amex Update

Dear Valued Travel Partner,

I’m writing to share an important update regarding the American Express Platinum/Centurion cardmember Cruise Privileges Program – what we call AMEXCPP.

American Express has made the decision to discontinue access to American Express Travel benefits, including the Cruise Privileges Program, through third party booking channels. This means that the AMEXCPP benefit will only be applicable on bookings made thru American Express owned agencies.  The benefit will not apply to any bookings made thru other travel agencies or with NCL directly starting on 09.15.26. 

Important details:

  • Effective as of September 15th, 2026, at 12:00 p.m. ET, CPP benefits will be bookable only on cruise bookings made through American Express Travel.
  • We will continue to honor CPP bookings made through third party booking channels prior to this deadline

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For your reference, this is the AMEXCPP Program:

AMEXCPP – Cruise Privilege Program for AMERICAN EXPRESS Credit Card Holders –

  • ‘Up to’ $300 USD Onboard Credit per stateroom and dinner for two guests at the French Restaurant will be offered for ‘All Open for Sale’ 5 night or longer sailings Fleetwide for American Express Platinum and Centurion Cardholders.

The Haven/ Suites

$300 Onboard Credit + Dinner 
for two at the French Restaurant

Balcony/ Club Balcony Suite

$200 Onboard Credit + Dinner
for two at the French Restaurant

Studio/ Interior/ Oceanview

$100 Onboard Credit + Dinner
for two at the French Restaurant


And here is how you can currently enroll the eligible bookings:

The Travel Partner must register the reservation online @ https://go.pardot.com/e/162131/login/v4k6rx/2071801602/h/64ViHMyTsJoVnMSY_iU7qgv-xFz1CfXjL9cYWICbcro, to obtain a tracking number. The tracking number must be entered in the reservation’s comments; otherwise, the promotion will be removed from the reservation.

  • One tracking number can be used for ‘up to’ three reservations when booking this promotion.
  • Excludes Guarantee Categories: MX – Club Balcony Suite; BX – Balcony; OX – Oceanview and IX – Inside.
  • Deposit and final payment must be made with an American Express Platinum or Centurion Credit Card.
  • Welcome Back Rewards/ CruiseNext and CruiseNext Ultimate credits will be accepted in lieu of an American Express Platinum or Centurion Credit Card for payment.

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Remember the clients can still receive this benefit if the booking is made by 09.15.26.

If you have existing guests who fully utilizes their platinum/centurion cruise benefit, as well as their hotel benefits, I would recommend you to reach out to them to let them know the cruise & hotel benefits are sunsetting by 09.15.26 and for them to make a new booking before then to secure the benefits.

Unfortunately this is a decision that AMEX has made across the board, but I do want you to be aware of this as I know many of us have clients that would take advantage of that AMEX benefits.

Thank you for your support!

Sincerely,

Thomas Cheng
Regional Key Accounts Director – West
tcheng@ncl.com
626-223-9722