About MSC Cruises
MSC Cruises is the world’s third largest and fastest-growing major cruise brand, sailing to destinations around the world, offering an enriching and immersive cruise experience inspired by our European heritage.
MSC Cruises is an Italian global cruise line registered in Switzerland and based in Geneva, with operations offices in Naples, Genoa and Venice. It was founded in 1989 in Naples, Italy, as part of the Mediterranean Shipping Company.
Supplier Commissions
17% for booked/deposited by Dec 31 2026;
16% if booked/deposited after Jan 1 2027
Supplier Travel Agent Contact info
MSC Cruises
6750 N. Andrews Ave. Suite 100
Fort Lauderdale, FL 33309
Nathan Maruso – BDM
nathan.maruso@msccruisesusa.com
Additional Support Resources:
sales.support@msccruisesusa.com or call 1-800-666-9333
mscgroupadvocates@msccruisesusa.com – Groups
mscbookregistration@msccruisesusa.com – MSC Book Assistance
statusmatchreply@msccruisesusa.com – Status Match Inquiries
mscvoyagersclub@msccruisesusa.com – MSC Voyagers Club
Reservations: (800) 666-9333
Post Cruise Support – After Travel: msccustomerservice@msccruisesusa.com | postcruisesupport@msccruisesusa.com
How to Register
Fill out the ‘Supplier Request Form’
Select ‘MSC’
An Archer Travel staff member will add you to MSC and send you an e-mail with further instructions. (Please check your spam/junk folder if you do not receive anything as sometimes our e-mails end up there.)
MSC has changed the rules for when agents need a password reset.
Please take note:
- The only way an agent can obtain a password reset is to select “forgot password” on the log on screen of MSCBook
- MSC no longer will reset passwords via the agent calling in or the agent emailing sales support
- If the password reset does not work following this attempt please forward to me, I will have to open IT tickets for their accounts to resolve the access issue.
Website Tutorial
Watch this short video to learn how to register and navigate the portal.
Helpful Tools
Travel Advisors website: www.MSCBook.com
Visit our website: www.msccruises.com
You Tube Channel https://www.youtube.com/@msccruises
Ocean Cay MSC Marine Reserve: www.mscoceancay.com
All special needs and dietary accommodations must be requested using this form:
https://www.msccruisesgetforms.com/SpecialRequirements.aspx
