| AUSTRALIA

About MSC

Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East.

The MSC Cruises fleet consists of 22 modern ships with three new vessels due to be launched in 2025, 2026, and 2027

The Company operates in more than 100 countries around the world, offering cruises across five continents, calling at more than 300 destinations and welcoming more than 180 different nationalities on board.

MSC Cruises is firmly committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.

Commissions

🇦🇺 Important Notice for MSC Cruises Australia Bookings
MSC Cruises Australia has special payment rules that all Archer Travel Australia advisors must follow.
MSC ONLY accepts NET payments
MSC can only return money to the same person or business that paid them, which means:
❌ Advisors CANNOT:
  • Pay MSC the gross amount
  • Use the client’s credit card to pay MSC
  • Have the client pay MSC directly
  • Expect MSC to send commission to Archer Travel
✅ Advisors MUST:
  • Pay MSC only the NET deposit to secure the booking
  • Pay the NET final balance before the due date (90 days before departure)
  • Report the booking to Archer Travel for commission following standard procedures when adding a Service Fee separately.
Refunds
If a booking cancels, MSC will refund only to whoever made the payment, minus any cancellation fees.
Simple Summary
  • Always pay NET pricing
  • Never use client cards or direct client payments
  • MSC cannot handle gross payments or send Archer the commission
  • Follow standard Archer reporting to receive your commission
 

Supplier Travel Agent Contact info

Travel Agent Portal

https://www.mscbook.com/shop/LogonForm?myAcctMain=1&catalogId=10001&langId=-1017&storeId=12270&marketCode=AUS

How to Register

Australia Supplier Request

Click Here to go to the AUS Supplier Request form

MSC admin department will add you and send you an e-mail with further instructions. (Please check your spam/junk folder if you do not receive anything as sometimes our e-mails end up there.)