Important MSC Call In Issues Use Pin Below

s you may have been aware, there have been some issues with agents calling in and the Archer Travel PIN# not being accepted. This is an IT issue that has been recognized and is still being worked on.

Can you please let the agents know that they should use the Archer Travel US ID# as identification, not the IATA or the booking phone number.

The Archer Travel USID# is US109816

When they call the Contact Center, they will still be prompted for the PIN# but once they get past that, the ID# will identify them as Archer Travel agents.

Of course, our booking portal, MSCBook is the quickest way to make, modify, view, or cancel a reservation.