About Get Your Guide
GetYourGuide is the experience partner for modern travel advisors. With access to over 200,000 quality activities worldwide, upfront pricing, and dedicated expert support, we help you:
- Design unforgettable trips with experiences your clients will rave about
- Save hours of research time every week
- Turn every itinerary into additional revenue for your business
Commissions
As an Archer travel advisor, you earn:
- 16% commission on all bookings you make in the first 60 days after you sign up
- 12% ongoing (“evergreen”) commission on bookings after the first 60 days
Commissions are tracked and paid via your host agency when you follow the booking guidelines below.
Travel Agent Contact info
For account, commission, or 2FA/access questions:
If you have questions about your account, commissions, 2FA, or are having trouble accessing your account, please use the contact form:
https://partner.getyourguide.com/en-us/contact
For questions about bookings or products (tours/tickets):
If you have issues with a future booking or questions about a specific tour or ticket, please contact our support team:
- USA: +1 855-957-1272 (toll free)
- Canada: +1 855-957-1272 (toll free)
- Australia: +61 3 6413 0103
- UK: +44 114 697 1778
- Germany: +49 30 837 91488
- Switzerland: +41 91 239 18 60
- Italy: +39 06 9674 1658
- Spain: +34 93 034 26 72
- France: +33 3 67 21 01 19
- International: +49 30 837 91488
You can also use the chat app function in the app, or email:
https://www.getyourguide.com/contact/
How to Register?
- Go to the advisor signup page
http://partner.getyourguide.com/en-us/signup?partner_id=archer - Create your account
- Enter your email and create a password.
- On the second step, you’ll be asked if you are part of a host agency.
- Select “Yes” and then choose “Archer” from the drop-down menu.
- Set up Two-Factor Authentication (2FA) right away
To keep your account secure and avoid login issues, we strongly recommend enabling 2FA from the start.- Prefer a desktop authenticator or mobile app authenticator (e.g., Google Authenticator, Authy).
- Avoid SMS/text-only 2FA where possible, as it can fail if you are traveling or if your phone number changes.
- Guidance article:
https://partner.getyourguide.support/hc/en-us/articles/19211654481949-Two-Factor-Authentication-2FA
You can also use the tutorials and videos in the Help Center for step-by-step guidance.
How to Make Sure You Get Paid Correctly
To ensure your bookings are tracked correctly, and your commission is paid:
- Always book via the travel advisor portal
- Use: https://partner.getyourguide.com/
- Log in, search experiences, and complete the booking from your advisor account.
- If you cannot book via the portal for any reason:
- Use your personal share link to book through the public GetYourGuide marketplace.
- Click your share link and complete the booking immediately, in the same session.
- This helps us correctly attribute the booking to you so your commission is paid.
Marketing/Training Resources
If you need logos, videos, photos, fact sheets, or news from the GetYourGuide brand to support your marketing:
Visit:
https://www.getyourguide.press/
You’ll find approved assets you can use to confidently and consistently promote experiences to your clients.
