COMMISSION RESEARCH POLICY UPDATE

EFFECTIVE IMMEDIATELY

Archer Travel will no longer investigate commission inquiries submitted more than 18 months after the date of travel departure.

EXAMPLE:

If a booking is submitted on 1/01/26 and travel departs on 3/10/26, commission research requests must be submitted no later than 9/10/27.

Please review commissions regularly and submit research requests within the eligible timeframe.

Check Out our ADP | FAQS

All ADP questions any agents have you can direct them to the following:

The Service number is 212-229-9675 or they can email support@workmarket.com. 

Commission Inquiry Process

Please submit only ONE confirmation number or ticket number per Commission Inquiry Form.

This helps ensure each booking can be reviewed individually, as confirmation and ticket numbers may have different commission statuses or require different resolution steps.

Before submitting a “Where’s My Commission?” inquiry, please ensure the following has been completed:

✔ You have followed all required procedures
✔ ADP or your bank account has been set up and connected with Archer Travel
✔ A commissionable rate was booked
✔ The Commission Tracking Form was accurately completed and submitted in the Commissions Hub within 30 days of the initial booking reservation
✔ At least 60 days have passed after your client’s travel has been completed
✔ At least three business days have passed after a pay cycle

Once the above requirements have been met, you may now utilize the “Where’s My Commission?” feature.

Completing Your Inquiry

Please complete the form in full. The more detailed information you provide, the faster and easier it will be for the Commission Research Team to locate and research your commission.

Once the form is completed, click “Submit.”

You can find the form on your My Travel Site (Evotravelagent.com) under:

Dashboard → Commissions Tab

Important: Responding to Commission Inquiries

If you receive a response from an Archer Travel staff member regarding your Commission Inquiry Form and have additional questions or comments related to that specific ticket, please use the direct reply/respond option.

This ensures your message goes directly to the staff member who is already assisting you.

Please Note:

The “Follow-Up” button does not send your message to the original staff member. Instead, it routes your inquiry to our general email pool, which may result in longer response times.

• Example: 2561234567
• Use the Booking Reference number provided by BedsOnline.
• No dashes should be submitted when entering these booking numbers on their Commission Tracking Forms.

• Example: G6W7L9 or 4WDJ9R
• Use the alphanumeric Booking Confirmation number from the cruise booking.

• Example: 22698628
• Use the numeric Booking Confirmation number provided by Civitatis.

1. Park Tickets:

1. • Example: DD60808076895327562
   • Use the DD number located in internal systems or requested from Disney.

2. General Disney Bookings:

2. • Starts with 5 (e.g., 51462).
   • Search for the first five digits in internal systems and verify with the traveler’s name and date.

• Example: 2P48VA

• Example: 72670442145876
• Use the numeric Booking Reference number provided by Expedia TAAP.

• Example: 95847124 or 29582
• Use the numeric booking reference number provided by Golden Tickets.

• Example: R48981537089530
• Use the provided Booking Reference number for groups.

• Example: 387627
• Provide the numeric Booking Reference number from Profit Agility.

• Room Res sends us commissions using a Booking ID number, which is a 6-7 digit all numeric ticket number. Please locate the Booking ID number and submit that as your Supplier Refence ID number on your Commission Tracking Form for Room Res bookings.

• All numeric ticket numbers (e.g., 234567890).
• Use the all-numeric confirmation number from the cruise line.

• Example: 53TLG939B4C73
• Use the alphanumeric booking reference number provided by Tin Leg.
• No dashes should be submitted when entering these booking numbers on their Commission Tracking Forms.

• Example: 1234567
• Use the 6- or 7-digit numeric booking reference number for all regions (Mexico, USA, Australia).

• Viator bookings are paid out by the supplier under the Booking Reference number. Please submit your Viator bookings with the BR number as the confirmation number (just the number following the BR, do not include the letters BR) as the Supplier Reference ID number. The Viator Itinerary number should not be submitted as the Supplier Reference ID number.

1. • Double-check confirmation numbers for each supplier before submitting the form.
   • Ensure the number matches the supplier format described above.

Commissions for travel agents are an agent’s ‘paycheck’ for booking peoples travel. These commissions are typically provided by suppliers such as hotels, cruise lines, tour operators, and other travel providers as a form of payment for the agent’s role in generating bookings and sales. The amount of commission can vary based on factors such as the type of product sold, volume of booking and Archer Travel’s relationship with the supplier. Commissions serve as a significant source of income for travel agents. These commissions are an important part of how travel agents make money.

As a travel agent, you earn commission based on this gross amount. Gross Bookings Receive Commission. Gross Amount should be paid on all bookings. It’s important to quote the gross price to your clients, which includes the commissionable amount.
No Commission is included for NET rates.

We recommend that you use the Archer Travel Preferred Suppliers! Go to the BackOffice – Travel Café – ‘Suppliers’ Tab and select the Country you Reside in.

Note: The Suppliers listed here will have the highest commission rates, great customer service and amazing travel agent rates. 

Travel reservations must be booked under your Host Agency, Archer Travel.

All bookings made must have: Travel Agent’s Full Name & Email Address that match your MyEvolutionTravel Profile. All Commission Tracking Form Submissions must match your booking information and profile as well.

Note: A Travel Agent Portal isn’t always necessary to make a booking. Some Bookings can be called into suppliers, all host agency and accurate travel agent information must be provided when calling. Most Bookings made via phone can be transferred to your travel agent portal once you get registered. (Exception: DO NOT CALL in bookings to Expedia TAAP or TinLeg Travel Insurance)

Commissions are calculated on the Base Fare of your booking. Suppliers pay anywhere from 3% to 22% commission on the base fare. For example, if the Gross booking total cost is $2587.37 and $87.37 is in taxes and/or non-commissionable fares, then your commission is based on $2500.  If you booked a cruise at a commission rate of 16%, then 16% of $2500 is $400.

As a Travel Agent you receive 80% of that Commission. 80% of the $400 Commission is $320. You would receive $320. Evolution Enterprises receives 10% of that Commission and Your Sponsor receives the other 10%.

Overview

• Payment Provider: ADP (WorkMarket)

1. Registration & Onboarding

1. Watch for Your Invitation
   • You’ll receive an email from Hi@WorkMarket.com with your registration link to the email you signed up with.
2. Complete ADP/WorkMarket Registration
   • Follow the link, verify your identity and banking information.
   • ADP may make a small (penny) deposit to confirm your account.
3. Existing ADP Users
   • If you already get residual payments via ADP, no action is required—your new commissions will link automatically.
4. Multiple EVO Accounts (SSN & EIN)
   • You must register once per TIN.
   • Each ADP account needs its own unique email address.

2. FAQs

Commission payments are matched to your account by your Commission Tracking Forms. You must fill out a Commission Tracking form for Every Booking as soon as you make the reservation.

Find the Commission Tracking Form. This can be found through your BackOffice – My Travel Site (EvoTravelAgent.com) – Click ‘Dashboard’ – Hover over the ‘Commissions’ Drop Down Menu and ‘Commissions Hub’ Fill it out accurately and submit it. 

You must either fill out the  the Commission Tracking Form for Archer Travel to match Commission Payouts to your account.

Note: You must be a Continuously Active Travel Agent from the time of the reservation until the time of payment of Commission. All commission tracking forms must be submitted within 30 days of reservation and deposit date or the commission will be reduced by 20%

Multiple Accounts:

• If you have more than one account – please make sure to only submit your commission tracking form once on a single account – resubmitting on any account may cause delays or non-payment of commissions. Once submitted, bookings may not be moved between accounts.

Commissions are paid twice a month. The payout dates are the 15th and last day of the month. Payouts occur on business days and if it falls on a weekend or a holiday, payouts are the following business day. Commissions are paid through out the day until 5pm Pacific Time.

Commissions are paid out when the supplier sends the commission check to Archer Travel and when the Commissions team matches the commission to your Commission Tracking Form and then you are paid on the next pay cycle. The longest wait for Commission payouts are 30-60 days after the client’s travel has been completed. The commission payout is decided by the provider you booked with to protect them from cancellations.

For example: If your client’s travel date is April 2027, the longest you would have to wait to be paid out is June-July 2027. Note that this is NOT from when the booking was made. This is after the client completes their travel.

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Commission Tracking Form submissions made by the travel agent are saved in your personal EvoTravelAgent.com Dashboard under the Commissions drop down menu and then Submitted/paid commissions. This will include your bookings and transaction summary for that period so you can track your commissions.

You receive 80% of the commission. Active Uplines receive 10% of their Active downline’s commission on bookings. (if your Upline is Inactive, they do not receive their 10%) The other 10% is for Evolution Enterprises. These payments are totaled together and paid out.
—-

Effective January 1, 2025, commissions for individual travel bookings will be reduced to 60% if the commission tracking form is not submitted within 30 days of the reservation date.

• This applies all bookings.

CONTRACTOR AGREEMENT COMPLIANCE:

Per the Archer and Evolution Independent Contractor Agreements:

“Independent contractors must be continuously active members of Evolution/Archer Travel, with all monthly dues paid up to date at the time commissions are received from suppliers.
Commissions are considered earned only when travel is complete.”

REACTIVATION AND REDUCED COMMISSION POLICY

Effective immediately:

• If an agent has been inactive for more than 30 days and reactivates their account between the reservation date and commission payment, commissions will be reduced as follows:

  • 50% for the agent

  • 5% for the sponsor

• If an agent has been inactive for more than 90 days or leaves the Evolution/Archer program, all commission will be forfeited.

These updates are critical to ensuring compliance and smooth commission processing.
Please review and adhere to the new policies accordingly.

Archer Travel Service, Inc.

Tour Conductor fees are applicable to certain bookings. If you anticipate receiving a Tour Conductor fee from a cruise line or tour operator, complete and submit the Tour Conductors Form available on the Travel Cafe website. Additionally, please ensure to submit a your Commission Tracking Form in the Commissions Hub for the booking, as usual, found on your EvoTravelAgent.com. Travel agents will receive their standard 80% commission for the Tour Conductors payout.

Client Payments & Credit Card Authorization
Always use a Credit Card Authorization Form when processing a client’s payment. Client travel funds should never be collected through personal payment methods such as cash, Venmo, Zelle, Cash App, or similar services. Payments should be processed directly with the approved travel supplier using the client’s authorized form of payment. Never deposit or mix client travel funds with your personal funds.

Yes, please find the E&O Policy / Archer Travel Protection Plus program in the Tab located on this website. Click Here 

General commission questions only can be emailed to EvoCommissions@archertravel.com 

Current commission questions. Follow the ‘Where’s My Commission?’ process if you are looking for a commission that you have not received.

Check Out the Commissions Page with most updated information on Commissions.
Go to the MyEvolutionTravel BackOffice – Travel Café – Commissions Tab.

OR

Call US: 
818 248 1511 or 1 800 ARCHERS

Find your Submitted and Paid Commissions on My Travel Site (Evotravelagent.com) ‘Dashboard’ – ‘Commissions’ Tab.
– Find Your Pending Commissions, Commissions pending have been received by the Provider and will be paid out on the next pay cycle. Found in Your MyEvolutionTravel BackOffice – Pending Commissions Tab.

Please allow EvoCommissions@archertravel.com and emails ending in @archertravel.com in your email provider. This prevents emails from being placed in your spam or junk folder. Stay Informed! The Commissions department may reach out to Travel Agents even without them inquiring.
Commissions department may email agents with updates that need to occur to receive their commissions (i.e. akimbo card info, instructions when there are issues with commissions, etc..) Information must always be submitted fully and accurately. Instructions given by the commissions department must also be followed completely.

Don’t forget to always check your spam and junk folder. Following this process will enable our Commissions Team to process your request in an efficient and timely manner.

Commission Inquiry Process

Please submit only ONE confirmation number or ticket number per Commission Inquiry Form.

This helps ensure each booking can be reviewed individually, as confirmation and ticket numbers may have different commission statuses or require different resolution steps.

Before submitting a “Where’s My Commission?” inquiry, please ensure the following has been completed:

✔ You have followed all required procedures
✔ ADP or your bank account has been set up and connected with Archer Travel
✔ A commissionable rate was booked
✔ The Commission Tracking Form was accurately completed and submitted in the Commissions Hub within 30 days of the initial booking reservation
✔ At least 60 days have passed after your client’s travel has been completed
✔ At least three business days have passed after a pay cycle

Once the above requirements have been met, you may now utilize the “Where’s My Commission?” feature.

Completing Your Inquiry

Please complete the form in full. The more detailed information you provide, the faster and easier it will be for the Commission Research Team to locate and research your commission.

Once the form is completed, click “Submit.”

You can find the form on your My Travel Site (Evotravelagent.com) under:

Dashboard → Commissions Tab

Important: Responding to Commission Inquiries

If you receive a response from an Archer Travel staff member regarding your Commission Inquiry Form and have additional questions or comments related to that specific ticket, please use the direct reply/respond option.

This ensures your message goes directly to the staff member who is already assisting you.

Please Note:

The “Follow-Up” button does not send your message to the original staff member. Instead, it routes your inquiry to our general email pool, which may result in longer response times.